Upload a PDF and search for a word or phrase in the document raw text layer when available.
A support agent can search a PDF for a customer ID, confirm that the ID appears in the extracted text, and then jump into a more focused manual review only when needed.
Text search is handled in the browser using client-side PDF parsing, which helps keep the uploaded file local to the session.
Understand what PDF metadata can reveal, why document properties matter, and how quick PDF checks can help.
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